Privacy Policy

Sam Ficek and his team are committed to protecting your privacy and handling your personal information with care and transparency. This privacy policy explains what data we collect, how we use it, and your rights.

1. Our Commitments

• We only collect and use personal data where necessary to deliver our services or improve your experience.
• We will never sell your personal information.
• We will never share your data unless you give us permission or we are required to do so by law.
• We use plain language and give you control over your data choices.
• We apply industry-standard safeguards to keep your data secure.
• We only collect the minimum data required and retain it only for as long as necessary.

2. Who We Are

This privacy policy applies to Sam Ficek SEO, a consultancy business providing SEO and digital marketing services. When we mention "we", "our", or "us", this refers to Sam Ficek SEO.

We are the data controller for the purposes of UK data protection law.

If you have any questions or wish to exercise your data rights, please contact:
Email: sam@samficek.com

3. What Information We Collect and Why

a) When you visit our website

We may collect:

• Your IP address
• Browser type and device information
• Pages visited and time spent
• Referral source

Why: To improve website performance and understand visitor behaviour.
Legal basis: Legitimate interest.

b) When you contact us

If you contact us via email, our contact form, or social media, we may collect:

• Your name and contact details
• Any information you voluntarily share

Why: To respond to enquiries, provide services, and manage client relationships.
Legal basis: Consent and/or legitimate interest.

c) When you become a client

We may collect:

• Contact details
• Company details
• Project-related communications
• Billing and invoicing information

Why: To deliver our services, manage projects, and fulfil contracts.
Legal basis: Contractual obligation and legitimate interest.

4. How We Store and Protect Your Information

We take reasonable steps to keep your personal information secure. This includes using secure systems, limiting access to authorised individuals, and storing data with trusted service providers.

Currently, we retain personal data indefinitely unless you ask us to delete it. This allows us to maintain project records, revisit past work, and respond to any follow-up enquiries.

If you would like your data to be removed, you can request this at any time by contacting us.

5. Sharing Your Information

We do not share your information with third parties for marketing purposes.

We may share your information with trusted service providers (e.g. SEO software and tools) as part of business operations.

We may also share data where required by law or to protect our legal rights.

6. International Data Transfers

Some of our service providers may be located outside the UK and EEA.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccuracies
• Request erasure
• Object to processing
• Restrict processing
• Request data portability

To exercise any of these rights, please contact us at.

8. Cookies

We use cookies and similar technologies to understand how visitors use our website.

9. Updates to This Policy

We review this policy regularly and may update it from time to time.

10. Questions or Complaints

If you have questions or concerns about how your data is handled, please contact us directly.

Last updated: 27 March 2025